{"id":662,"date":"2023-02-16T14:26:33","date_gmt":"2023-02-16T14:26:33","guid":{"rendered":"https:\/\/abnet.co.il\/?post_type=careers&p=662"},"modified":"2023-02-16T16:19:30","modified_gmt":"2023-02-16T16:19:30","slug":"help-desk-representative","status":"publish","type":"careers","link":"https:\/\/abnet.co.il\/careers\/help-desk-representative\/","title":{"rendered":"Help-Desk Representative"},"content":{"rendered":"
\n\n

Description of the position:<\/strong><\/h2>\n<\/div>\n\n\n
\n\n
    \n\n
  • Managing support calls from all company clients.<\/li>\n<\/div>\n\n\n
    \n\n
  • Providing quick and professional support to all customers.<\/li>\n<\/div>\n\n\n
    \n\n
  • Working in coordination with salespeople and the Presales team.<\/li>\n<\/div>\n<\/ul>\n<\/div>\n\n\n
    \n\n

    Requirements of the position:<\/strong><\/h2>\n<\/div>\n\n\n
    \n\n
      \n\n
    • Knowledge of the Microsoft Azure public clouds (IaaS, SaaS, PaaS).<\/li>\n<\/div>\n\n\n
      \n\n
    • Familiarity with Office 365 and Exchange.<\/li>\n<\/div>\n\n\n
      \n\n
    • Understanding and management of ticketing systems (such as Zendesk).<\/li>\n<\/div>\n\n\n
      \n\n
    • Teamwork skills, ability to work under pressure.<\/li>\n<\/div>\n\n\n
      \n\n
    • Knowledge of cybersecurity \u2013 an advantage.<\/li>\n<\/div>\n<\/ul>\n<\/div>\n","protected":false},"author":1,"featured_media":572,"template":"","careers_department":[19],"careers_location":[21],"class_list":["post-662","careers","type-careers","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nHelp-Desk Representative - \u05d0\u05d1\u05e0\u05d8 \u05ea\u05e7\u05e9\u05d5\u05e8\u05ea<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/abnet.co.il\/careers\/help-desk-representative\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help-Desk Representative - \u05d0\u05d1\u05e0\u05d8 \u05ea\u05e7\u05e9\u05d5\u05e8\u05ea\" \/>\n<meta property=\"og:description\" content=\"Description of the position: Requirements of the position:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/abnet.co.il\/careers\/help-desk-representative\/\" \/>\n<meta property=\"og:site_name\" content=\"\u05d0\u05d1\u05e0\u05d8\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-16T16:19:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/abnet.co.il\/wp-content\/uploads\/2023\/01\/career.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"526\" \/>\n\t<meta property=\"og:image:height\" content=\"759\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/abnet.co.il\/careers\/help-desk-representative\/\",\"url\":\"https:\/\/abnet.co.il\/careers\/help-desk-representative\/\",\"name\":\"Help-Desk Representative - 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